This Privacy Policy explains how Chris L&D Granite ("we", "us" or "our") collects, uses and protects the information you provide when you visit chrisldgranite.com (the "Website") or contact us through it. By using the Website, you agree to the practices described here.
1. Information we collect
Information you provide. When you fill out our contact or quote request form, we collect your name, email address, phone number and the message you send us. If you contact us by phone, email or WhatsApp, we receive the information you choose to share in that conversation.
Information collected automatically. When you browse the Website, we and our service providers may collect technical information such as your IP address, browser and device type, the pages you visit, the website that referred you and the date and time of your visit. This information is collected through cookies and similar technologies described below.
2. How we use your information
- To answer your inquiries and prepare quotes about our natural stone products.
- To follow up on your request and provide information about price and availability.
- To operate, maintain and improve the Website and the services we offer.
- To measure the performance of our website and advertising campaigns.
- To protect the Website against spam, fraud and misuse.
- To comply with legal obligations.
3. Cookies and tracking technologies
We use cookies and similar technologies, provided by the following third parties, to understand how visitors use the Website and to measure our advertising:
- Google Tag Manager, to manage the measurement tools on the Website.
- Google Analytics, to understand traffic and how visitors use our pages.
- Google Ads, to measure the results of our ads and show relevant ads to people who visited the Website.
- Meta Pixel (Facebook and Instagram), to measure the results of our ads and show relevant ads.
- Google reCAPTCHA, to protect our contact form from spam and abuse. Its use is subject to the Google Privacy Policy and Terms of Service.
You can control or delete cookies through your browser settings. You can also manage how these providers use your information for advertising at Google Ad Settings and Meta Ad Preferences, and opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.
4. How we share your information
We do not sell your personal information. We only share it with:
- Service providers that help us operate the Website and our business, such as hosting, email, analytics and advertising providers, who may only use it to provide their services to us.
- Authorities, when required by law or to protect our rights, our customers or the public.
- A successor business, in the event of a merger, acquisition or sale of all or part of our business.
5. Data retention
We keep the information you send us for as long as necessary to respond to your request, maintain our business records and comply with our legal obligations. After that, we delete it or keep it in a form that no longer identifies you.
6. Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS). However, no method of transmission or storage over the Internet is completely secure, and we cannot guarantee absolute security.
7. Your choices and rights
You may ask us to access, correct or delete the personal information you have shared with us, or to stop contacting you, at any time by writing to chrisldgranite@aol.com. Depending on the state where you live, you may have additional rights under applicable privacy laws; we will respond to your request as required by those laws.
8. Children's privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Third-party websites
The Website contains links to third-party services such as WhatsApp, Facebook, Instagram and Google Maps. Their privacy practices are governed by their own policies, and we are not responsible for them.
10. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Chris L&D Granite
5055 NW 74 Ave, Suite 1&2, Miami, FL 33166
Email: chrisldgranite@aol.com
Phone: 239 340 5016